Last updated: December 28, 2024.
Crossposting is committed to protecting your privacy and complying with applicable data protection laws. This Privacy Policy explains how we collect, use and protect Personal Information received from your use of this website, located at https://crossposting.net/ («Site»).
This Policy is an essential part of the Terms of Service («Terms»), located at https://crossposting.net/site/user-agreement, as well as any other contracts concluded with you, if it is directly provided by their terms and conditions.
This Privacy Policy also describes the choices you have about your information.
1. What does Crossposting do?
Crossposting provides a suite of social media management tools ("Services") that allows you to bring together all of your social media accounts for easy access and management through a single online platform. With this platform, you can manage your social media campaigns, schedule and publish posts, and get social media analytics.
2. What information do we collect?
We collect the following information when you use our Services:
2.1. Profile information:
Your profile details, such as your name, email address, password, organization name and address, preferred language and time zone.
The Services you purchased from us, including the pricing plan, team members count and transaction history associated with the Services.
2.2. Social media content:
Your messages, posts, images, videos and other content that you create using Services and upload to your social media accounts.
A specific location, such as an address, city, or place (for example restaurant or hotel), if you choose to share this information.
When you connect a social media account (such as Facebook, Twitter, LinkedIn, Telegram, Vk.com, OK.ru) to your Crossposting profile, we may collect some information from your social media account, such as:
Profile picture, display name, username/page ID, access tokens, content of your post/tweets and engagement data (such as likes, reposts, reach and impressions) and audience data, to the extent permitted by applicable law. This information will be be used only by Crossposting to perform the Services you expect and will not be shared with any third party.
2.3. Logs, usage, and support data:
Log data, which may include your IP address, your browser type and settings, your device information (such as make, model, and OS), the web pages you visit, the search terms you use, and any advertisements you click.
Usage data and analytics, which may include login frequency and various types of user activities, such as frequently visited sections of the Services.
Support questions, issues, and general customer feedback that you choose to provide.
3. How do we use your information?
We may use your personal information for:
Shedule and publish your posts/tweets/messages on social media platforms.
Show you analytics for your social media platforms.
If you choose to share your specific location information, we use that information to provide location-based features, such as allowing you to share your location in your social media posts that support that feature, and to use any location-based features.
Provide you with customer support.
Send you reminders, technical notifications, updates, product announcements, security alerts, support and administrative messages, service bulletins, or marketing materials.
Provide you with Services and other products that you may request or for which you have expressed an interest.
Conduct online surveys about the Site and/or Services.
Manage our day-to-day business needs, such as administration of the Site and/or Services, fraud prevention, enforcement legal terms and any other contractual agreement relating to our Service or to comply with the law.
4. To whom we may share your information?
We do not rent or sell your information. We restrict access to your information to authorized employees and do not share it with third parties except in the circumstances described below.
4.1. Social media platforms
Our primary use of information is to publish your content on social platforms and show you analytics for your social media platforms.
We may allow you to connect your Crossposting account to an account on a third-party social media platform, such as Facebook or Twitter and share your information to and from this third-party platform.
After you share your content on a social media platform, its use will be regulated by that platform's privacy policy.
4.2. Employees and authorized contractors
Our employees and authorized contractors may require access to your information when they need it to do their job. For example, a customer support worker may require access to your account to identify you and answer your question; our security personnel may review information to investigate fraudulent account activity or other attempts to compromise the Services.
All of our employees and contractors are required to agree to keep your information confidential and to protect your privacy.
4.3. Law enforcement and government agencies
We may need to disclose information about you when we are required to do so by law, such as in response to a court order or lawsuit, or to establish, protect or enforce our legal rights or defend against legal claims or demands.
In the case of government requests for access to information relating to you or your organization, we will first try to redirect the request to you and/or first try to inform you, unless prohibited by law.
Additionally, we may disclose information about you if we believe it is necessary to protect our rights or property (or to the rights or property of those who use our Services), to protect us from liability, to protect the safety of the public or any person, to prevent or stop any illegal, unethical, fraudulent, abusive, or legally actionable activity, regarding situations that involve the security of our Services, abuse of the Services infrastructure, or third-party services (such as voluminous spamming, or denial of service attacks).
5. Your data protection rights
You have the following data protection rights:
If you want to access, correct, update, or request the deletion of your information, you can do so at any time simply by contacting us at support@crossposting.net. Please note that if you request to remove your information, it may prohibit you from using the Site and/or Services.
If you decide at any time that you no longer wish to receive marketing messages from us, follow the unsubscribe instructions in any of the messages. You may also opt out from receiving commercial email from us by sending your request to us by email at support@crossposting.net.
6. Privacy policy change
6.1. We may update this Policy from time to time to reflect changes in our Services, applicable laws and other factors. We will follow applicable laws and regulations regarding notification of such changes.
6.2. The applicable version of the Policy shall be available at https://crossposting.net/site/ privacy-policy.
7. How to contact us
If you have any questions or concerns about our use of your information, please contact us using the following details: support@crossposting.net.